Terms & Conditions
TERMS AND CONDITIONS OF BUSINESS
In the event of any inconsistency between these conditions and the terms and/or conditions of the order placed by the Purchaser these conditions shall prevail unless otherwise agreed in writing by Roboteer Ltd. ("the Company"). Rights and obligations of the parties arising under this contract shall be determined and the terms and conditions thereof shall be construed according to English law. The Company supplies goods to the trade and the Purchaser acknowledges their understanding we do not supply consumer goods but parts for Industrial control, CNC machines and automation equipment and warrants they are not "dealing as a consumer" within the meaning of the Unfair Contract Terms Act 1977.
Prices refer to those in effect at the time of quotation. The Company reserves the right to charge prices ruling at the date of dispatch of goods. Carriage is charged at the rates specified by the Company at the time and covers one delivery by normal carrier to one UK destination per one complete order. Special delivery instructions may incur an additional charge.
4. PAYMENT TERMS
Payment is due on placing an order either by PayPal or debit or credit card using PayPal portal, also payment can be made via Bank Transfer. Orders will not be dispatched until payment clearance is confirmed.
Any packaging is intended to provide adequate protection to cover normal carriage conditions.
Claims for non-delivery, shortage or incorrect goods must be made to the Company IN WRITING within 7 days of the delivery date, time to be of the essence. Goods damaged in transit must be notified in writing to both the carrier and the Company within 3 days of receipt thereof, time to be of the essence. The Company reserves the right to refuse any claims made outside the time limits set out above.
Returns for any reason are subject to our no quibble rule, contact us on the website contact page ot email to start a return
Cancellation of order will only be accepted with the consent of the Company and on terms which indemnify it against all loss. This may result in a cancellation charge being levied. Any goods returned to the Company without the prior written consent of the Company will not under any circumstances be accepted for credit or refund.
Any delivery date quoted is an estimate only although every endeavour is made to adhere to it. The Company however shall not be liable for any delay in delivery. It is the responsibility of the customer to arrange for the unloading of any goods. Should the customer fail or be unable to take delivery of any goods during the normal working day, from 9.00am to 5.00pm Monday to Friday, the customer will be responsible for any re-delivery costs. Customers will be responsible for undelivered parcels and liable for any costs incurred by Roboteer Ltd as returned items can incur a large return cost this will have to be taken into account and also restocking fees may apply.
10. RISK AND TITLE
The goods are at the Purchaser's risk from physical delivery to the Purchaser or Purchaser's Carrier or other bailee for transmission to the Purchaser, whichever is the earlier. Title shall pass to the customer when the customer has paid to the Company all sums due under the contract.
11. RETENTION OF TITLE
11.1 Notwithstanding delivery and passing of risk, title in the Goods shall not (unless otherwise agreed in writing by the Company in relation to specified Goods) pass to the Purchaser until whichever shall be the first to occur of the following:
11.1.1 full payment for the Goods (including any interest) being received by the Company and no other amount then being outstanding from the Purchaser to the Company;
11.1.2 the sale of the Goods by the Purchaser in accordance with these conditions in which case title to the Goods shall pass to the Purchaser immediately prior to delivery of the Goods to the Purchaser's customer.
11.2 Until title to the Goods passes the Purchaser will hold the Goods as fiduciary agent and bailee for the Company. The Goods shall, subject to paragraph 11.1.2, be kept separate and distinct from all other property of the Purchaser and of third parties and in good repair and condition and stored, identified and insured (at the Purchaser's cost) as the Company's property.
11.3.1 Until payment the Purchaser is licensed by the Company to use or to sell the Goods in the ordinary course of its business;
11.3.2 The Company may at any time revoke this power of sale and use by notice to the Purchaser to take immediate effect;
11.3.3 This power of sale and use shall automatically cease on the happening of any event, commencement of any proceedings (in any jurisdiction) or taking of any action (whether by the Purchaser or any other person or body) which calls into question the solvency of the Purchaser;
11.3.4 Upon determination of this power of sale and use, whether by notice or automatically, the Purchaser shall immediately place any of the Goods still in existence and unsold at the disposal of the Company who shall be entitled to enter upon any premises of the Purchaser to remove such Goods.
We guarantee that we will, at our option, replace faulty goods supplied by the Company or repair the same or refund the purchase price thereof, subject to the Purchaser being in strict compliance with the manufacturers instructions and the claim being made in writing to us within 12 months after the sale or such other period as may have been dictated by the Company, time to be of the essence. The Company's obligations to refund, repair or replace the Goods is the sole liability of the Company as regards the quality. All other representations, warranties, conditions, terms and statements express or implied are excluded. Responsibility for ensuring the Goods comply with the laws of any Country outside the UK. rests with the Purchaser.
We shall not be liable for any direct or indirect loss or damage to property or persons howsoever arising from the sale, use or installation of the goods or from any defect in the goods otherwise than provided by the law. In no event shall any failure of any kind on the part of the Company give rise to any liability for loss of revenue or any other consequential loss or damage arising from any reason whatsoever. The liability of the Company under any circumstances whatsoever is limited to the value of goods supplied.
13. FORCE MAJEURE
If the contract shall become impossible to perform in whole or in part by any means whatsoever outside the control of the Company, including war, invasions, act of foreign enemy, hostilities, civil war, rebellion, civil strife, force majeure, government action, strikes or industrial action, or failure of supplier, or act of God the Company may rescind the contract.
14. PATENTS AND COPYRIGHTS
The sale of goods and publication of data does not imply freedom from patent or other protective rights.
15. CHANGES OF PRODUCT SPECIFICATION AND INFORMATION
The Company policy is one of continuous product development in the goods it supplies. The Company therefore reserves the right to make reasonable changes to product specifications at its discretion without prior notice. Certain laws and regulations apply to your use of CNC machines automated equipment and it essential you comply with your local and any international regulations for construction and use of automated equipment. These diagrams are a guide to wiring your machine and do not constitute advice or direction to complying with your legal obligations and any health and safety requirements you must comply with. It is crucial you understand the dangers and safety implications when automating your machine or system and special care must be taken when automating your spindle or other cutting tools or equipment and we are showing a simple setup which will be amended without notice to show the complexity of automating cutting tools, but you are again responsible for meeting and understanding your specific end customer use and or meeting all necessary safety regulations and these can and do change regularly so consult your local regulations and make sure you observe all safety regulations .
You are required and agree to maintain compliance with all applicable laws and regulations. You understand and agree that you are solely liable for compliance with such laws and regulations, and under no circumstances shall Roboteer Ltd. be responsible or held liable for such compliance. You understand that breach of such laws and regulations may result in both criminal and civil sanctions against you. In accordance with these terms and conditions for Roboteer Ltd. you agree to indemnify Roboteer Ltd. for any violation of such laws and regulations. If in doubt seek professional advice if you are unsure of your legal obligations.
Before using any drawings or wiring diagrams please check on our website for latest version, all wiring diagrams should have a version number if not please contact us so we can amend and issue version information.
16. ORIGIN OF GOODS
The Company makes no representation and gives no warranty in respect of the sources or origin of manufacture or production of the Goods or any part thereof.
The parties will attempt in good faith to resolve any dispute or claim relating to this contract failing which they will attempt to resolve the dispute through an alternative dispute resolution procedure as recommended by the Centre for Dispute Resolution. If the parties fail to resolve the dispute after 3 months then the dispute will be referred to arbitration to be carried out by a single arbitrator agreed by the parties or recommended by the President of the Chartered Institute of Arbitrators according to the provisions of the Arbitration Act 1996 and the decision of the arbitrator shall be final and binding on the parties.
18. THIRD PARTY RIGHTS
The Parties to this Contract do not intend any term of this Contract to be enforceable by a third party pursuant to the Contracts (Rights of Third Parties) Act 1999.